Frequently Asked
Questions
If you encounter a problem or question, please let
us know and we will happily add it to the list to fix the issue or
alert other users.
"What does PRMS stand
for?"
Pansophic Resource Management System. It was
originally called RMS/38, Resource Manufacturing System for the IBM
System 38. This is when it was developed by Professional Computer
Resources. During the development of Version 8, Pansophic Systems, a
leading mainframe software development company, purchased PCR to gain
access to the rapidly growing mid range market. The name was changed
to PM/38. When the AS/400 (referred to as Silverlake prior to
release) replaced the System 38, it was time for a name change and
PRMS was announced.
Circa 1991, Computer Associates purchased
Pansophic Systems. The CA appendage was added and the product became
CA-PRMS. It then became one of several mid range ERP application
systems that eventually ended up in the interBiz division of Computer
Associates. The appendage was dropped and the name reverted to
PRMS.
On April 8, 2002, SSA Global Technologies
purchased the application products of interBiz, including PRMS. The
BPCS product from SSA was the primary competitor of PRMS during the
late 80's and early 90's along with a budding J.D.
Edwards.
"What's the difference between
RMS/Present and RMSeLib?"
RMS/Present is each of our courses sold
individually. RMSeLib is all of our courses and training content
assembled under a single menu. The entire library is indexed to
support immediate and expert searches.
"Can I print the RMS/Present
without purchasing the +print version?"
Yes. The +print version includes an entire set of
files to produce student workbooks. If you would like to print a
course for your own review, you can. The difference is that it will
not include student note pages and be formatted for workbook
production (two sided copies, optimized graphics). So if you are
planning to teach a course, you should either purchase the +print
version and produce your own manuals or purchase the present version
and purchase the manuals from us.
"We're on version 8.4 and have
no plans to upgrade to a future release. We don't want to promise
feature/function to the users that won't be available. Will your
materials be applicable?"
From our first publication of PRMS education and
training products (1986), we have always been aware and support the
fact that not everyone wants to upgrade to the latest version of
PRMS. You have a significant investment in your processes and systems
and promises of increased productivity delivered with not ready for
prime time applications doesn't always meet the road of reality and
production.
For that reason, we have always used a tagging
system to identify new developments.
We use the base of 8.2. Every new enhancement
since then is tagged with the version number (8.3, 8.4, 8.4 9707,
9.0, 9.1 and soon to be 9.2). You know immediately where the
functionality is relative to the life cycle of the application at
your company.
- When that version number is greater than your
installation, everyone is aware that feature is not currently
available.
- If you have not made your decision to upgrade,
it assists in highlighting the details of the upgrade for your
consideration.
- If you have decided not to upgrade, it is a
simple way of communicating that feature is not available and if
it is a function of value to your company, look for in house
development.
And if you are simply looking for all the new
enhancements in a particular release, simply enter the version number
in 'Search' and use the expert data base of RMSeLib to walk you
through all the details saving you hours, days and weeks of
research.
"Our company purchased RMSeLib 6
months ago. I noticed that a new version of a course was just
released. How do we get updates?"
Your purchase of RMSeLib includes a one year
subscription to "the
Library" where we post all course updates
and new additions. Your user ID and password were provided with the
original license and if you are unable to find, we will be happy to
provide it to you.
If you have a licensed copy of Adobe Acrobat, you
will be able to update the search index for the new content by simply
double clicking the "elibindx.pdx" file.
Whether you choose to replace your original title
in the Education and Reference folder or store the new version of the
title in a different location is up to you. If you store in a new
location, be sure to include in the list of documents to be
indexed.
If you do not have a licensed copy of Adobe
Acrobat, we do not recommend you replace your original title in the
Education and Reference folder because the search index for that
content will no longer be valid.
"Search doesn't work. When I
click the button, nothing happens."
Search requires the Adobe Acrobat Search Plug in.
Contact your administrator or download your free copy for your
specific operating system from the Adobe
website. When selecting the operating
system, below is a checkbox asking "Include options for pdf search
and accessibility support (longer download)". Check this box and
follow download instructions.
"When I enter a word and search, no
titles appear for browsing."
The first time you use RMSeLib, your Acrobat
Reader needs to add the RMSeLib index to its list of available
indexes. To add the RMSeLib index,
a) Click the Search button
b) Click the "Indexes..." button. A dialog box
will appear.
c) If "elibindx.pdx" does not appear in the
list of the dialog box, then use the "ADD" button. Navigate to the
"elibindx.pdx" file. It should be located in the RMSeLib folder
with "Main Menu.pdf". Select the file to add. Your search function
will now use the RMSeLib index.
"How do I go to the next
occurrence of a searched word or phrase without re-entering the
criteria?"
Use the "Next Highlight" button. The icon is a
right facing triangle to a corner folded document. This will allow
you to view all subject matter with simply a click.
"Can I perform a Search from within
any title or do I need to return to Main Menu?"
You can perform a Search from anywhere within
Adobe Acrobat Reader. Simply click the Search icon (pair of
binoculars with a corner folded document) and enter your
criteria.
"There is a page number printed
on the bottom right but it does not agree with the page number in
Acrobat Reader."
Each course is designed to be the presenter for a
class, displaying in the full screen mode while the students have a
printed workbook. The workbooks include pages for taking notes and
considerations and balancing pages to support two-sided laser
printing. The eLib versions do not. To not create confusion in the
classroom environment, the eLib page numbers equal the student
workbook page numbers. We are considering techniques to avoid this
discrepancy in the eLib environment.
"Can I add my own
notes?"
If you have a licensed copy of Adobe Acrobat (the
application program to create and edit .pdf files), you have the
authority and ability to add and maintain notes and
annotations.
"Can I add my own titles to the
Main Menu"
Yes, all distributions of RMSeLib include
maintainence authority for the Main Menu provided you have Adobe
Acrobat. This includes the ability to add or change the Main Menu as
well as incorporating your own interactivity and
functionality.
"I am unable to rebuild
the index with Acrobat Catalog. I get the message that Catalog is not
able to connect to index."
Adobe Acrobat does have problems with drive path
names and locating the index files when the library of content is
moved across networks. The recommendation from Adobe is to move the
library from the network drive to the local computer that has Adobe
Catalog installed, update the index with the build command, then move
the library back to its network storage location. If after moving to
the local computer and Catalog still does not find the index, delete
the "elibindx.pdx" file and the "elibindx" folder. Then with Catalog,
create a new index including the directories (folders) ClipArt and
Education and Reference.
"How do I get the notes to appear
in the Annotations column on the left side of the
screen?"
If you would like to display a list of the notes,
first of all you need Adobe Acrobat or the Business Edition which
allows maintenance. Second, after clicking the annotations tab, click
on the right arrow and you will find a command "Rescan document".
Invoke this and the notes will be listed in the column. You can
double click a note and you will be presented with the page where the
note occurs. You can also invoke this command by clicking the note
icon on the bottom left of the screen (left of the trash can). One
other function you will want to know about is the "Summarize
Annotations". This is found under the "Tools" pull down menu,
annotations. This function will build a separate document that
contains the notes.
Contact us: MXB@Electriced.com
520-730-9956
Manufacturing
Systems, Controls and Procedures Consulting
Educational Product Development